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Is Automotive Aftermarket A Good Career Path
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Career Paths Automotive Sector.
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It started with a father and son – Charles Francis “C.F.” and Charles H. “Chub” O’Reilly. Together they had the courage and confidence to go out on their own. Along with 11 others who share the same passion for excellent customer service and auto parts, O’Reilly Automotive, Inc. The doors of the complex opened on December 2, 1957.
Now, more than 61 years later, more than 77,000 O’Reilly Auto Parts team members are proud of the company’s accomplishments over the years.
In the early years we focused on sales and slow and steady growth. At the end of our first year, sales were $700,000, and by 1961, the volume had reached $1.3 million. During the first seven years of operation, there was one store in Springfield, Missouri, until the second opened in July 1964. In March 1975, annual sales reached $7 million and a 52,000-square-foot facility was built in Springfield. O’Reilly/Ozark warehouse operation. At the time, the company had nine stores, all located in southwest Missouri.
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The IPO in April 1993 confirmed the company’s long-term plans and stability. Since then, the company has grown by opening new warehouses and distribution centers, as well as through various mergers and acquisitions. O’Reilly currently operates warehouses in 47 states, including Alaska and Hawaii, and maintains distribution centers in 27 locations.
Dramatic changes in technology, inventory control, facilities and sheer size have marked O’Reilly’s growth and success story. But the spirit of our teamwork – as important then and as important as it is – is what drives our performance. The company’s values and culture, which began with the original 13 employee/owners, remain clear and strong as we expand and grow the O’Reilly team.
We serve two different customer bases – professional customers (installers) who provide car repair services to their customers (DIFM – do it for me) and retail “walk-in” customers (DIY – do it yourself). Our two-market strategy continues to set us apart from the competition and is a key factor in our continued success. Depending on the mix of professional versus retail customers in the store, more than 95 percent of our locations have team members dedicated to our professional customers, offering them separate counters, phone lines and a delivery fleet of 18,455 vehicles. We also have a professional sales team consisting of regional sales managers and store sales specialists, responsible for reaching out to our professional customers and building good business partnerships to ensure that O’Reilly is the first port of call for their needs auto parts.
“Our success starts with our culture, our commitment to customer service and our promotion from within philosophy. If you work hard and do a great job, you will have the opportunity to advance your career with our company.”
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O’Reilly is full of career success stories – people who started in entry-level positions and with training, hard work and dedication worked their way up the career ladder. O’Reilly believes in a strong promotion within philosophy, encouraging you to grow your career with the organization.
Our CEO, like many O’Reilly leaders, started the company on the ground floor. We have something that not every company can boast of – leaders who know the ins and outs of the company by working almost every job.
We continue to be one of the fastest growing companies in our industry with many opportunities for personal growth. Whether you’re looking for a career managing a store, managing a distribution center team or climbing the ladder, O’Reilly has the opportunities you’re looking for.
O’Reilly Automotive strives to be the premier auto parts supplier in our market areas, providing the best combination of price and quality with the highest level of service available to our retail customers, professional installers and laborers.
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To accomplish this mission, O’Reilly will provide a benefits and compensation plan that will attract and retain the type of people who will enable the Company to achieve its goals for growth and success.
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“The O’Reilly culture isn’t just 12 words, it’s a way of life. When we choose this lifestyle, we enable O’Reilly to be the leading auto parts supplier in all of our market areas. More importantly, our work becomes a career.”
At O’Reilly Auto Parts, we greatly value our team members and the importance of teamwork to the success of our company. All full-time team members are entitled to a benefits package designed to provide comfort and security to our team members and their families.
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At O’Reilly Auto Parts, we are committed to diversity and inclusion. Every day, people from our diverse communities come through our stores, distribution centers or offices, expecting and receiving the highest quality of customer service and professionalism. Our team members, more than 68,000 people, reflect the diverse population we serve. We want our stores, DCs and offices to reflect the communities in which we work and live. We have a commitment to inclusion and an understanding that our diverse backgrounds and experiences are a source of great strength.
The presence of diversity is an opportunity for personal growth of team members. Team members who embrace the differences in their colleagues often find commonalities as well. This is especially true when common goals such as production and quality are shared. Respect for colleagues reduces the likelihood of conflict and/or facilitates an easier path to conflict resolution.
When interacting with people from other cultures in the workplace, diversity reminds us to respect beliefs and sensitivities that are not necessarily our own. If we are not aware of cultural diversity in its many forms, relationships can die (or never start) because of a lack of understanding. When we build diversity, not only can we foster productive interactions and agreements, but it also allows us to build bridges of trust, respect and understanding between cultures and within a multicultural workplace.
Jeff Shaw, COO and Co-Chairman, has been a member of the O’Reilly team since 1990. Jeff’s primary areas of responsibility are warehouse operations, sales, distribution operations, real estate, job sales and acquisitions. Jeff’s career at O’Reilly began as a parts specialist and progressed through the roles of Store Manager, District Manager, Regional Manager, Vice President of Southern Division, Vice President of Sales and Operations, Senior Vice President of Sales and Operations, and Executive Vice President. President of Store Operations and Sales. Jeff has held the position of Co-Chair since 2017.
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Cari Zeitler joined the O’Reilly team in 2007 as a driver at the O’Reilly 408-Conroe, Texas store. When she wasn’t driving, she spent time arranging loads and fielding questions about the product she was delivering. Carrie says, “Honestly, until I took this job, I had never lifted the hood of my car, but I found my niche.” A month later, she moved into a sales role and worked her way up to assistant manager. She became her own store manager in June 2010 and strives to train and develop her team members in the same way her manager has developed her. The automotive industry is undergoing massive changes as technology takes over and the roles of humans are replaced by machines.
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